Same Privacy Standards
Whether you're on our desktop lobby, mobile app or live dealer section, your data is protected by identical encryption and access controls.
LEGAL REFERENCE
Your Privacy Matters to Us
We built pokerlounge99 around your trust. This privacy policy explains exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...
Data ProtectionEncrypted PaymentsAccount PrivacyTransparent PracticesIndonesia Compliant
How We Handle Your Information
When you join pokerlounge99, we collect your name, email, phone number and payment details to verify your identity and process deposits. We use encryption to protect all transactions. Your account balance, game history and withdrawal records stay private and are never shared with third parties without your consent, except where local law in supported regions requires disclosure. We retain your data for
the duration of your account and a reasonable period after closure for compliance and dispute resolution.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY VISITORS TRUST US
Why Your Privacy Is Secure Here
SSL Encryption
All data transmitted between your device and our servers is encrypted using industry-standard SSL protocols to prevent unauthorized access.
Payment Security
We partner with certified payment processors for DANA, OVO, GoPay and QRIS transactions. Your financial details never touch our servers directly.
Regular Audits
Our security infrastructure undergoes regular third-party audits to ensure compliance with data protection standards and identify vulnerabilities.
Limited Access
Only authorized staff members with verified roles can access your personal information, and all access is logged and monitored.
No Selling Data
We never sell, rent or trade your personal information to marketers, advertisers or data brokers under any circumstances.
Transparent Policies
This privacy policy is updated whenever our practices change, and we notify you of material updates via email or in-app notification.
BENCHMARKED
Consistency Across Our Platform
Unified Account Data
Your profile, balance and game history sync across all devices. We don't duplicate or fragment your information across separate systems.
One Payment Record
All your DANA, OVO, GoPay and QRIS transactions are logged in a single secure ledger tied to your account for transparency and dispute resolution.
Consistent Retention
We apply the same data retention schedule to all account types and regions, keeping records for compliance and then securely deleting them.
Unified Support Access
Our support team sees the same privacy-protected view of your account across email, chat and in-app channels to resolve issues consistently.
Single Privacy Contact
All privacy requests, data access inquiries and deletion requests go to one team, ensuring your requests are tracked and fulfilled uniformly.
Coordinated Updates
When we update this policy, the change applies to all pokerlounge99 services simultaneously so you always know where you stand.
QUICK SIGNAL
What Defines Our Privacy Approach
Account Verification
We verify your identity once during signup to prevent fraud...
Deposit Transparency
Every DANA, OVO, GoPay and QRIS deposit is recorded with...
Withdrawal Confirmation
When you request a payout, we send a confirmation email...
Session Security
Your login session expires after inactivity to prevent unauthorized access...
Password Protection
We hash and salt your password using modern cryptographic standards...
Data Portability
You can request a copy of all your personal data...
Privacy Policy Questions Answered
We collect your name, email, phone number, date of birth and payment details when you open an account. We also log your game activity, account balance and withdrawal history for account management and fraud prevention purposes.
Your payment details are encrypted and processed through certified third-party payment gateways. We never store your full card or wallet credentials on our servers, and all transactions are monitored for suspicious activity.
We do not sell or share your personal information with marketers or advertisers. We only share data with payment processors and legal authorities where required by law in supported regions.
We retain your account data while your account is active. After closure, we keep records for compliance and dispute resolution for a reasonable period, then securely delete them.
You can request deletion of your account and associated data by contacting [email protected]. We will comply within the timeframe required by local law, except where records must be retained for legal reasons.
We notify you of material changes via email or in-app notification before they take effect. You can review the updated policy anytime in your account settings or on this page.
Yes. Your game history, balance and transaction records are visible only to you and authorized support staff when you request help. We never display this information publicly or share it without your consent.